Cloud Call Centre Platform

EziDialer
cloud dialing,
automation,
and AI voice bots

Launch powerful outbound campaigns, manage inbound conversations more intelligently, automate repetitive contact flows, and give your team a professional cloud platform that scales from small teams to serious high-volume operations.

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Predictive + preview dialing
AI voice and conversational bots
Flexible from 5 to 5000 seats
EziDialer main platform view
EziDialer login
EziDialer analytics
Predictive Dialing
Increase talk time and reduce idle time intelligently
👁
Preview Dialing
Give agents context before every live conversation
📞
Inbound + Outbound
Run blended customer contact from one platform
🤖
AI Voice Bots
Automate reminders, routing, FAQs and repetitive calls
🌐
Browser Calling
Faster onboarding with less setup friction for teams
📊
Realtime Reporting
Live dashboards, outcomes, activity and campaign insight

More than a dialer.
A smarter customer engagement stack.

EziDialer combines dialing, automation, bot-driven interaction, reporting, and campaign control into one modern commercial platform.

Advanced dialing modes

Use preview dialing, predictive dialing, blended activity, and structured campaign logic to keep agents productive and focused.

🤖

AI voice bots

Add conversational voice bots for confirmations, lead qualification, reminders, surveys, after-hours response, and FAQ flows.

Workflow automation

Trigger actions, assign next steps, automate follow-ups, and reduce manual admin across high-volume campaigns.

🧩

CRM and process integration

Connect EziDialer into your sales or service workflow so agents work from cleaner data and better context.

🔒

Secure cloud recordings

Keep calls safely accessible for QA, compliance, training, and dispute resolution without forcing your business into a high-cost recording model.

🚀

Rapid scalability

Start lean or deploy at scale with infrastructure designed for businesses that need flexibility, uptime, and room to grow.

EziDialer multi-device platform
EziDialer workflow screen

Use AI and workflow logic to reduce friction and increase throughput

EziDialer is not only for placing calls. It can help automate repetitive contact tasks and improve how human agents spend their time.

Conversational voice bots for inbound and outbound flows
Automated confirmations, reminders, and qualification steps
Workflow streamlining across campaigns and teams
Better agent utilization through bot-assisted engagement

Three advantages worth making unmistakably clear

These are the kinds of points that help a prospect justify a meeting, move internally, and compare you against alternatives.

🤖

AI Bots that reduce agent load

Use AI voice bots for confirmations, reminders, basic FAQs, lead pre-qualification, after-hours response, and repetitive call handling so your team can focus on higher-value conversations.

🌐

Browser-based calling that deploys faster

Get agents live from the browser with less setup friction, easier onboarding, and simpler support for remote, hybrid, and multi-site teams.

🔒

Affordable secure recordings

Keep call recordings safely accessible for QA, compliance, training, and dispute resolution without forcing your business into an expensive recording model.

Cloud call centre solution, simplified

Bring back the strongest product ideas from the old page, but present them more clearly with better readability and stronger structure.

Preview dialing

Prepare agents for upcoming conversations with context before each call is placed.

Predictive dialing

Increase talk time and reduce idle time using intelligent call pacing and campaign control.

Agent masks

Create campaign-specific agent screens with the fields and logic your team actually needs.

Contact prioritization

Control how your data is worked so the right leads or customers are contacted first.

Advanced algorithms,
multiple speeds,
better agent utilization

Fine-tune the speed of your campaign engine, reduce wasted agent time, and create a more commercially efficient calling operation.

Predictive dialing screen

Real product screens
that make the platform feel tangible

Real screenshots help establish trust far better than generic graphics.

Choose the model that fits your call centre

Start lean with PAYG, move into a stronger commercial model with CORE, or go fully loaded with ALL-IN-ONE.

The more bundled value you choose, the lower your effective platform friction and call costs become.

Lower platform friction

Higher tiers reduce the need to keep calculating add-on platform features separately.

Lower effective call costs

As you move up the plans, your mobile and landline rates become more commercially attractive.

Stronger support as you scale

Support improves with plan level so operations can run with more confidence and less downtime risk.

Best for startups

PAYG

Best for flexible startup and lighter-volume operations
R77 / user / month
  • System Billed R0.15/min
  • Recording Billed R0.05/min
  • AI Bot Billed R0.15/min
  • Custom Billed R0.055/min
  • Scripting Billed R0.055/min
  • Mobile calls 37c/min
  • Landline calls 27c/min
  • Support Mon–Fri, 08:00–17:00 tickets
Best for serious teams

ALL-IN-ONE

Best for serious operations that want the strongest bundled value
R747 / user / month
  • Minimum 10 users
  • System Included
  • Recording Included
  • AI Bot Billed R0.085/min
  • Custom Included
  • Scripting Included
  • Mobile calls 21c/min
  • Landline calls 15c/min
  • Support 24/7 telephonic + tickets
  • Volume-based call discounts available

System Cost Calculator

Estimate monthly platform and feature costs based on your selected plan, seat count, and expected feature usage.

Select the commercial model you want to test.
ALL-IN-ONE applies a minimum 10-user rule.
Monthly minutes affected by system pricing.
Recorded monthly minutes.
Monthly AI voice or bot engagement minutes.
Usage tied to custom campaign logic.
Minutes affected by campaign scripting.
Only affects PAYG in this version.

Estimated monthly system cost

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Plan recommendation
CORE looks strongest
For a balanced commercial setup, CORE often becomes attractive before ALL-IN-ONE is needed.
Bundled value matters once platform usage grows.
Support level and lower rates should be weighed against raw subscription cost.
Higher-volume teams usually benefit from the stronger commercial tiers.

Destination Cost Calculator

Estimate monthly outbound spend based on mobile and landline calling volume.

Rates vary by plan.
Estimated monthly SA mobile minutes.
Estimated monthly SA landline minutes.
Optional extra for international routing.
Estimated cost per international minute in rand.

Estimated destination cost

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Combined Monthly Estimate

Subscription, feature usage, and destination spend brought together in one view.

Total projected monthly cost

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Value Lens

How to think about the commercial tradeoff as your operation scales.

PAYG is flexible, but usage can accumulate as features expand.
CORE becomes attractive when you want bundled value without going fully premium.
ALL-IN-ONE makes more sense when support priority, lower rates, and reduced add-on friction matter most.

Best for smaller teams

PAYG works well where cash flow flexibility matters more than bundled inclusions.

Lower fixed commitment
Good for testing and startup rollout
Feature usage charged as consumed

Best for serious scaling

Once usage rises, the premium tiers often produce a cleaner commercial story.

Lower effective per-minute pricing
Higher support confidence
Less friction from separate platform charges

Your questions answered

The FAQ remains useful, but here it is styled more clearly and with larger text so it feels easier to read and more trustworthy.

What is a cloud dialer?
A cloud dialer is a browser-accessible calling platform that lets teams make and manage calls without relying on traditional on-site phone system infrastructure.
Can I use it for international calling?
Yes. EziDialer can support international calling, subject to routing, rate setup, and any account-level requirements or restrictions.
Do I need to install software?
In many use cases, no heavy installation is needed. The platform is designed around web-based access, helping teams launch faster and more simply.
Can it connect to my CRM or workflow?
Yes. EziDialer is positioned to fit into broader sales, service, and campaign workflows with integration and process flexibility.
Can AI bots be part of the setup?
Yes. AI voice or conversational bots can be used for confirmations, reminders, routing, qualification, and other repetitive high-volume interaction tasks.
Who is EziDialer best for?
Sales teams, collections, telemarketing environments, service operations, support desks, and multi-campaign contact centres that need flexibility and scale.

Ready to see how EziDialer could fit your operation?

Whether you need predictive dialing, conversational bots, campaign automation, browser-based deployment, or affordable secure recordings, we can help you map the right setup.

Book a Demo